Terms of Service and Privacy Policy for TradieCheck.
By accessing or using TradieCheck ("the Service"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Service. TradieCheck is operated by Daxies Web Design ("we", "us", "our").
TradieCheck is a web-based application that allows tradies and construction professionals to document site conditions through photo inspections, generate condition reports, and share those reports with clients. The Service is intended for professional use in connection with legitimate trade and construction activities.
To use TradieCheck you must create an account with accurate information. You are responsible for:
TradieCheck offers paid subscription plans (Solo, Pro, Business). All plans include a 7-day free trial with no credit card required. After the trial period, continued use requires a paid subscription. Prices are in Australian Dollars (AUD) and are GST inclusive.
Subscriptions are billed monthly or annually in advance. You may cancel at any time; your subscription remains active until the end of the current billing period. Refunds are not provided for partial periods except where required by Australian Consumer Law.
You agree not to:
You retain ownership of all photos, reports, and data you upload to TradieCheck ("Your Content"). By uploading content, you grant us a limited licence to store, process and display that content solely to provide the Service to you.
You are solely responsible for ensuring you have the right to photograph and document the locations you inspect. You must obtain any necessary consent from property owners or occupants before conducting inspections.
TradieCheck reports are designed to provide timestamped, GPS-located photo evidence. However, we make no warranty or representation that TradieCheck reports will be accepted as evidence in any legal, insurance, or dispute resolution proceeding. The admissibility of any evidence is determined by the relevant tribunal, court, or adjudicator. TradieCheck is not a substitute for legal advice.
TradieCheck, its logo, design, and software are the intellectual property of Daxies Web Design. You may not copy, reproduce, or distribute any part of the Service without express written permission.
Our collection and use of personal information is described in the Privacy Policy below. By using TradieCheck, you consent to our privacy practices.
To the maximum extent permitted by law, TradieCheck and Daxies Web Design shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service. Our total liability shall not exceed the amount you paid for the Service in the 12 months preceding the claim.
Nothing in these terms limits our liability for death or personal injury caused by negligence, or for any other liability that cannot be excluded under Australian law.
We may suspend or terminate your account if you violate these Terms. You may cancel your account at any time from the Settings screen. Upon termination, your data is retained for 30 days and then deleted.
We may update these Terms from time to time. We'll notify you by email and in-app notice. Continued use after changes take effect constitutes acceptance.
These Terms are governed by the laws of Western Australia, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts of Western Australia.
For questions about these Terms, contact us at support@tradiecheck.app.
TradieCheck is operated by Daxies Web Design, based in Western Australia, Australia. We are committed to protecting your personal information in accordance with the Australian Privacy Act 1988 and the Australian Privacy Principles.
When you create an account, we collect your name, email address, and password (stored as a one-way hash). Business plan users may also provide a business name, ABN, phone number, and logo.
When you conduct inspections, we store photos you upload, GPS coordinates, timestamps, inspection notes, and client information you enter (name, phone, email).
We collect basic usage logs including login times, actions performed, and report access timestamps. We do not use third-party analytics trackers.
Payment processing is handled by Stripe. We do not store credit card numbers or banking details on our servers. Stripe's privacy policy governs their handling of payment information.
We do not sell, rent, or trade your personal information. We share data only as follows:
When you enter client information (name, phone, email) into TradieCheck, you are responsible for ensuring you have a lawful basis for doing so and that you have informed your clients appropriately. TradieCheck stores this data to generate reports on your behalf.
All data is transmitted over HTTPS (TLS encryption). Photos are stored on Cloudinary's secure CDN. Database backups are encrypted. We implement reasonable security measures to protect your data, but no system is 100% secure.
Your data is retained for the duration of your subscription plus 30 days after cancellation. After that period, your account and associated data are permanently deleted. You can request deletion at any time by contacting support.
Under the Australian Privacy Act, you have the right to:
To exercise these rights, contact support@tradiecheck.app.
TradieCheck uses a single authentication cookie to keep you logged in. We do not use advertising, tracking, or analytics cookies. No third-party cookies are set by TradieCheck.
We may update this Privacy Policy from time to time. We'll notify you of significant changes by email. Continued use of TradieCheck after changes take effect constitutes acceptance of the updated policy.
Privacy enquiries: support@tradiecheck.app
TradieCheck was built by Daxies Web Design, a small web development studio based in Perth, Western Australia. We build practical digital tools for Australian small businesses.
TradieCheck grew out of a simple problem: tradies were getting blamed for damage they didn't cause, with no evidence to defend themselves. A few phone photos aren't enough — you need timestamped, GPS-located, professionally documented evidence. That's what TradieCheck provides.
TradieCheck is part of a family of condition-reporting apps built on the same platform:
Email: support@tradiecheck.app
Website: tradiecheck.app
Built in Perth, Western Australia 🇦🇺